FAQ’s


Event planning can be stressful – in the hands of our events experts you can relax.

When you’re choosing an events management partner you need to ask in depth questions to ensure you get exactly what you want. You need to make sure you have all the answers – here’s everything you need to know about The Collection Events.

 

What factors do you consider when selecting a venue?

There are many factors to consider. The following are a great starting point:

  • The location and style of venue depending on the demographics of the group
  • Budget is key to confirming the right venue
  • Guest numbers and suitability for the venue
  • The overall purpose of your event and what you would like to achieve from the experience
  • Catering in house needs to be the highest standard. Food is one of the elements that guests remember the most

 

Why do I need an events planner?

The biggest advantage to having an events planner is to have one point of contact for all elements of the event for example, venue, catering, AV and Production. It keeps everything in line and organised and also saves you time as a client.

 

Do you charge for venue finding?

We’re a free venue finding agency and there is no direct charge to the client. As an agency we earn our money via commission from the chosen venue.

 

How long will it take to get a proposal?

We aim to get a proposal to you within 2 hours – depending on the complexity of the brief it may be a little longer. We will always keep you updated on the progress of your proposal.

 

Can I visit the venues your recommend?

Of course, as part of our service we can arrange site visits for you when they’re available to view. We would always recommend going to see the venues you’re interested in.

 

Will I get a dedicated event manager?

Of course at The Collection Events we pride ourselves in personable service. You will get your own event manager as a main point of contact.

 

What if I have a small budget?

We work on most event briefs, but we do have a minimum total event spend requirement of £3000.

 

What size of events do you manage?

We can manage any size of event depending on your requirements from small conferences and dinners which require a little more detail or large gala dinners / award ceremonies. No event is the same so we treat every enquiry differently and offer a bespoke service.

 

What events management training do you have?

As a team we collectively have over 20 years experience within the events industry all specialising in different areas of the events world.

 

What is your refund and cancellation policy?

Upon booking up until 60 days prior to the event there is a 75% cancellation fee. 59 days and under prior to you event 100% cancellation fee will apply.

 

What support do you offer?

We’re very flexible and can help support with all areas of your events including, venue sourcing, catering, AV and production, Theming and Décor.

 

How do you find me the best suppliers for my event?

We have a wide variety of suppliers across all areas of the events industry. Many venues have an accredited list of suppliers that know the venues well – as a team we work with a range of different suppliers and pricing points we would never recommend anyone we haven’t worked with prior.

 

Are you London based only?

We are primarily an agency based in London but we know that business can take you outside of the capital so we do not limit ourselves to where we work. We have the knowledge of UK wide venues and suppliers and can bring any event to you.

 

Haven’t found the answer to your question? Contact our team on 0207 7887010 or fill in the form below.

Got some questions about Event Management?

We’ve got the answers…